FAQ

Frequently asked questions

Straight answers about pricing, tracking, who pays partners and how partners join.

Brands

What is RelayWonder?

RelayWonder is a partner network for SaaS and DTC brands: recruit creators, affiliates, publishers and communities, track the sales they bring through Stripe, and pay commission monthly from your own account. It also turns AI-search gaps into content campaigns.

How is RelayWonder priced?

By the revenue your partners bring in, never a percentage of it: free up to $1,000 a month, $49 a month up to $10,000, $129 a month up to $50,000. Every plan takes 0% of affiliate revenue.

Does it work with Stripe?

Yes. You connect your Stripe account in read-only mode; invoices, refunds and disputes drive the ledger automatically. Shopify support is planned.

How do I find partners?

Three ways: invite partners from the network, where you can see their results with other brands; import your own list; or list your program in the marketplace so partners apply to you.

What is an AI-search content campaign?

InsightWonder finds buyer questions where AI assistants do not recommend you yet. You turn one into a campaign; partners publish content answering it; each delivered URL is tracked for clicks, sales and whether an AI answer starts citing it.

Money

Who pays the partners?

You do, from your own PayPal Business or Wise account. RelayWonder computes what is owed after hold periods and refunds, produces a mass-payout file, and records when you mark it paid. It never holds your money.

What happens when a customer refunds?

A negative commission record is created for the refunded part. Pending commission inside the hold period is reversed before it is paid; already-paid commission carries a negative balance into the next payout.

Do you collect tax forms?

Partners upload a W-9 or W-8BEN in their account and the platform operator verifies it. Issuing 1099s remains the responsibility of the business that pays.

Partners

How do I join as a partner?

Create one account, pick your types (creator, affiliate, publisher, community), then apply to any program in the marketplace or accept a brand's invitation. One balance across every brand.

When do I get paid?

Commission becomes available after the program's hold period, usually 30 days. Brands pay monthly once your available balance reaches the minimum, usually $50, to your PayPal or Wise.

Can I promote with a coupon code instead of a link?

Yes, when the brand has enabled codes. Your personal code attributes the sale to you even if the customer never clicked your link.

Is RelayWonder free for partners?

Always. Brands pay for the platform; partners never do.